Is your business leaving money on the table?
There has been a fall in export prices, repeated budget deficits, an end to the biggest resource development period on record, a slow in productivity growth, wages growth slowed and real national income has contracted per capita since 2012. This should make you pause for a moment and consider at least these three questions. What does […]
How not to manage your businesses online reputation
In a hyper connected world, think 80% smartphone ownership, a business needs to be where their customers are. This sort of reputation management is the new customer service for the age. It is the equivalent of the customer complaint desk or the 1300 number you used to ring. How does your business handle complaints and […]