How not to manage your businesses online reputation

Reputation Management online

In a hyper connected world, think 80% smartphone ownership, a business needs to be where their customers are.  This sort of reputation management is the new customer service for the age.  It is the equivalent of the customer complaint desk or the 1300 number you used to ring. How does your business handle complaints and […]

Not all business websites are mobile ready.

Take away from the article for those of us who are time poor:- If your website isn’t mobile ready you are losing customers! Even with the warning Google gave leading up to its latest algorithm change on April 21st 2015 many Australian business websites are not mobile ready. Approximately 80% of Australians own a smartphone. And […]

What does it mean to have #1 place on Google

Bad SEO Techniques

Background first: I received a forwarded email yesterday from a potential client, with the original subject line being “1st place on Google” sent by their Business Development Manager who we will call Fred. Now it was obvious Fred and his Company, Startup, band of merry men, what ever the actual business was ( no business […]

SEO and your business website’s content

Techdesign Website SEO

Website content   One of the things that has come up a lot recently has been the value of content in a website. One of the things that Google and other search engines look for is the words and phrases you use in your business websites content. When, where and how often you use the […]